Customer Reviews

ROSE PIPER Avatar
ROSE PIPER
2/04/2024
Can't say enough good things about this company. Victor was great from first contact to end of job. Professional, knowledgeable, polite. Fair price for my oven repair. He will be our appliance repair person in the future, if the need arises.
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Christina Lempesis Avatar
Christina Lempesis
1/25/2024
Exceptional Service!! Victor is incredible at what he does! Extremely professional and trust worthy! Needed a dishwasher replaced and freezer to be fixed. Not only did he install with perfection, but guided me on the best appliances and options for my to purchases. Thank you Victor!!
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Catherine Pellerin Avatar
Catherine Pellerin
12/22/2023
The professionalism of this company, the speed with which they come to repair your appliance, and the service provided are absolutely top notch! I would wholeheartedly recommend Victor of Fix It Appliance Repair.
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Julie Appleton Avatar
Julie Appleton
12/03/2023
Highly recommended!
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Michael Broking Avatar
Michael Broking
11/11/2023
Highly recommend Fix It Appliance Repair! Victor was very friendly, professional, knowledgeable, and punctual. He was able to diagnose the problem with my refrigerator very easily. He is very passionate about his job/company and it shows….he is wonderful!
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Sam Friedman Avatar
Sam Friedman
10/12/2023
Very easy to book online, responsive, knowledgeable, and solved the problem with our dryer right away. Victor was great, would highly recommend!
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Lauren Panvini Avatar
Lauren Panvini
10/04/2023
Victor is fantastic! Professional, knowledgeable, reasonable and very nice! He was prompt and made me aware of the issue and the cost right up front. I highly recommend !
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Brett Smiley Avatar
Brett Smiley
10/04/2023
Very happy with my experience. Victor responded promptly to my inquiry on the site, got me on the schedule, fixed the washer 's broken pump pretty quickly, and gave me some tips for making the machine last to its full life expectancy. Definitely will be calling again if/when issues arise with any of my machines.
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Richard Michalowski Avatar
Richard Michalowski
10/04/2023
Excellent and professional! Victor is very responsible and provides very reliable and best service for many appliances. He fixed my dryer and oven.
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Jill Marie Avatar
Jill Marie
9/27/2023
Victor is the best! He went above and beyond to help me with my oven issues. He is trustworthy and offers fair pricing. I hope my appliances stay intact, but am confident that when one breaks, I have someone great to call. He's very personable and professional.
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STUART WEINER Avatar
STUART WEINER
9/04/2023
Victor is the best... Always spot on and best repairs. Honest and respectful and on time. Thank you Victor!
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Greg Krueger Avatar
Greg Krueger
6/29/2023
Victor was great! Very knowledgeable, professional and clean! He fixed my refrigerator in no time. Will definitely use Fix It the next time I have an issue with my appliances.
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Sarah G. Avatar
Sarah G.
6/29/2023
We had the best experience with FIX IT from start to finish. Not only were they so friendly and professional when scheduling, but Victor was great!! He was extremely professional, honest, and did a great job of explaining everything. Can't recommend them enough and will definitely be making FIX IT our go-to for all appliance repair needs in the future.
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Maritza C. Avatar
Maritza C.
5 star rating
6/21/2023
Very professional! Honest and told me that hat to do for my dishwasher before I run it and made sure I was comfortable with the repair. My ice maker from Samsung was a defect issue and he was honest and told me call Samsung and tell them "this" and they will send someone to fix it for free. He could have fixed it himself and charged me but he was honest and Beto d knowledgeable.
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Diane Guidone Avatar
Diane Guidone
5/29/2023
Victor is THE BEST! We have called on hime to help us three times for three different appliances. Each time he diagnosed the issue with our appliance and successfully repaired it promptly. He is fantastic and we will continue to call him with all of our repair needs!
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Kaikun Song Avatar
Kaikun Song
5/29/2023
2 of my burners were not working for a while. Victor was super helpful on fixing them within one hour, quickly and professionally. He also explained the detailed causes during the repairing process and gave some advice for further uses.
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Katy Evans Avatar
Katy Evans
4/29/2023
My experience with Fix It Appliance Repair LLC was excellent! The handle had become detached from the door of my oven. I booked an appointment easily online. Communication was clear and straightforward. On the day of my appointment, Victor let me know 20 minutes before arrival that he was on his way. The actual repair was quick and thorough, and Victor also went to the trouble of cleaning the door glass and surround during the repair. The price seemed very fair. Overall I was very impressed and I will definitely use this company should I need any more repairs to this or other appliances.
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k & v Avatar
k & v
3/29/2023
Victor is the most dependable, knowledgeable, experienced, and skillful Appliance Technician we have ever known. He is so caring and explains everything thoroughly so that we totally understand all our options before he proceeds with any repair. We wouldn't think of calling anyone else. He always truly amazes us with his diligence and skillset. We have called on him many times and we highly recommend him to anyone needing expert appliance repairs as you will be amazed at his ability.
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Timothy Jonas Avatar
Timothy Jonas
2/28/2023
Victor was punctual, professional, detailed and courteous. He was very responsive and was able to complete my oven repair promptly. Would highly recommend.
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Paul Pazniokas Avatar
Paul Pazniokas
1/29/2023
When you find an appliance repair person who checks all the boxes - knowledgable, reliable, fair, courteous - you put them in your address book and use them all the time. Victor is incredible and I'm so glad we found him. Highly recommended!
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J B Avatar
J B
1/29/2023
Victor came right on time. I told him the problem with my dishwasher and he right to work on it. He's got state of the art equipment to troubleshoot and diagnose, I was very impressed. He found the issue right away, and emailed a full written estimate before he left. We decided to buy a new dishwasher because the parts and labor were almost as close as buying a new dishwasher. But at least now I know, because of his help and diagnosis. Victor is very professional and knowledgeable. I chose him solely based on all the 5 star reviews on Google, and the fact that he lives right in the area! Thanks Victor! We will definitely use you again and will recommend you highly to others. Jim
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Kristofer Flynn Avatar
Kristofer Flynn
1/29/2023
Victor is the best. We had a 2007 fridge that stopped working, not only was Victor able to fix it, he had all the parts needed in his van. We will definitly be using him in the future. Thank you for your help!
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Nick Stanzione Avatar
Nick Stanzione
1/29/2023
Victor was fast to come out and fix my washer. He was professional and courteous while delivering quality work. He answered all of my questions and alleviated any concerns. Fix It Appliance was recommended to me by another company that couldn't help. I will be using Victor again when my next machine breaks.
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Susan Suszko Avatar
Susan Suszko
1/29/2023
I made a refrigerator repair appointment online, it was a 2 week wait but I was willing to wait because of Victors excellent reviews. I’m so glad I did! He called and assessed what was wrong, when I said our refrigerator wasn’t cold enough he moved our appt up to come sooner. He was on time, friendly, very professional, knows his craft, explains everything very patients and thoroughly and has reasonable in pricing. This is my new go to repairman! So happy I found you!
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Sue T. Avatar
Sue T.
5 star rating
12/30/2022
I made a refrigerator repair appointment online, it was a 2 week wait but I was willing to wait because of Victors excellent reviews. I'm so glad I did! He called and assessed what was wrong, when I said our refrigerator wasn't cold enough he moved our appt up to come sooner. He was on time, friendly, very professional, knows his craft, explains everything very patients and thoroughly and has reasonable in pricing. This is my new go to repairman! So happy I found you!
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Joan Milani Avatar
Joan Milani
12/29/2022
So grateful for the prompt and honest service!
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jazmine lewis Avatar
jazmine lewis
11/29/2022
He was on time and helpful gave great advise and was able to fix our machine
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Nicole Pedevillano Avatar
Nicole Pedevillano
11/29/2022
Victor was absolutely phenomenal. He was on time, very professional and was very patient while explaining what was wrong with my washer machine. He was able to fit me in the same day I called which was on Monday of this week. He ordered the parts needed to fix the machine on Tuesday. I received an email on Thursday morning that he would be coming today Friday at 9 AM to fix the machine. He did an amazing job. Fixed our washer machine and it's working great. He took the time to explain everything in full detail. I would 100% recommend him to everyone I know. Thank you so very much again for all your help and repairing our washer machine 🙂
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Tracie L. Avatar
Tracie L.
5 star rating
11/25/2022
Victor was on time, very knowledgeable and able to share it all in simple terms. I recommend them 100% and will use them again!
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Doreen Ciolek Avatar
Doreen Ciolek
10/29/2022
Excellent service and extremely flexible with arrival times. Also cleaned up afterwards!
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Brian Boden Avatar
Brian Boden
7/29/2022
We used to have Western appliance repair do work when we needed it, but they retired and referred us to Fix-It. My only negative is that they must be busy because it took a week before they could come, but Covid has had similar effects on all businesses. Victor arrived on time, advised us shortly before arriving, recognized the issues our stuff had, fixed them competently and quickly, while explaining the problem and what he was going to to do, so we fully understood. Their cost for the work was somewhere between very reasonable and very good. Victor cleaned up before leaving and advised what we should do to avoid future issues and what to look for to know early if it re-occurred. Highly recommended, a 100% good experience.
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Amanda Mergel Avatar
Amanda Mergel
7/29/2022
Great experience! Victor was kind, professional, speedy, and great to work with! 10/10 would recommend.
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Jacquie Waeber Avatar
Jacquie Waeber
7/29/2022
Victor came out and offered repair solution. He ordered new fan and now, two weeks later, new fan is installed and Samsung refrigerator repaired and operating just as it should, no noise to speak of! Victor is very much the gentleman and a pleasure to do business with.
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James jewusiak Avatar
James jewusiak
7/29/2022
I have a Samsung refrigerator that iced over and stopped working as well as a GE monogram wine cooler that did the same.Victor showed up and went right to work. He diagnosed the problems within minutes and an hour and a half later both were fixed and working. We chatted the whole time and he explained exactly what he was doing as well as advising me of what problems may occur going forward. I was totally satisfied with his service as well as his honesty! I would highly recommend his company to all especially if you value honesty! Also the cost was well below what I thought I’d be paying.
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Victor Hugo Barbosa Ramos Avatar
Victor Hugo Barbosa Ramos
7/29/2022
Excellent customer service with reasonable repair price. The technician was very professional, polite and kept us informed thought the whole repair process. Highly recommended!
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Wayne Rogers Avatar
Wayne Rogers
7/29/2022
Victor just repaired our LG electric dryer. Couldn't be more pleased. He showed up right on time. Quickly diagnosed and repaired the problem for a very reasonable price. We'll definitely be using Fix It again.
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Christine Avatar
Christine
7/29/2022
Victor is wonderful, professional, knowledgeable, and was quick to repair my hood switch over my stove. He also fixed an ongoing issue with the switch. Thank you, thank you, thank you!
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Aeroland Drone Solutions Avatar
Aeroland Drone Solutions
7/29/2022
Victor is very professional and was able to fix our refrigerator as expected. Making an appointment was easy and he arrived on time. Recommended!
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Richard Zrike Avatar
Richard Zrike
7/29/2022
Victor was on time and knowledgeable. He left the kitchen clean. He even brought a floor protection pad to work from.
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Mark DePasquale Avatar
Mark DePasquale
7/29/2022
Victor responds quickly and the prices are more than fair. Would highly recommend!!
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Joe Trapanese Avatar
Joe Trapanese
7/29/2022
Excellent experience with Victor at Fix It Appliance. Our dryer stopped working on a Saturday morning. I called and left a message not expecting to hear back until Monday, but Victor called back and said he could come out later that day. He arrived quickly, accurately diagnosed the problem and fixed it in a quick, professional manner...at a reasonable cost. Highly recommend!!!
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Cheyanna Dinkel Avatar
Cheyanna Dinkel
7/29/2022
Victor is very knowledgeable and provides an excellent and affordable customer experience for appliance repairs.
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Kristen Lundsten Avatar
Kristen Lundsten
7/29/2022
Victor called me back the same day I reached out, and was able to give me a “preliminary diagnosis” based on my description of the issue. Once he arrived, the problem was exactly what he suspected. He was on time (gave me an ETA when he was on the way), professional, personable, knowledgeable, and affordable. He also gave me some tips on machine maintenance and how to extend the life of my machine. Would absolutely recommend!
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Bob Lasso Avatar
Bob Lasso
7/29/2022
Very happy with service. Will use again. Will recommend.
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Jed Laird Avatar
Jed Laird
7/29/2022
Viktor is a magician...he diagnosed a self clean oven issue on my Viking and came up with a fix on the phone...amazing!
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Ann Piovano Avatar
Ann Piovano
7/29/2022
Looking for an appliance repair- look no further. A reliable business! Would call them again without a doubt.
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Nicole Quaglia Avatar
Nicole Quaglia
7/29/2022
Victor was awesome. He was able to find the problem with my oven that wasn’t coming to temperature. He was very professional and respectful. He got my oven working again. Thanks Victor
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Michelle Holland Avatar
Michelle Holland
7/29/2022
Victor is absolutely the best!!! Communicates well timely, professional, clean, responsive. Would give 10 stars if I could!
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mick0955 Avatar
mick0955
7/29/2022
We have an older GE Monogram built in side by side refrigerator freezer that was not getting cold. I called Fix It on a Friday and got an appointment for Monday morning. Victor texted me when he was 15 minutes out a promptly showed up on time. Victor worked on the refrigerator and quickly diagnosed the problem(a faulty condenser fan). With it being a built in there wasn't a lot of room to work but through his perseverance Victor was able to replace the fan. He also checked and corrected a water line issue for us. Victor was prompt and affordable and I would happily use and recommend Fix It Appliance for any future needs.
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Kathy Kerr Avatar
Kathy Kerr
7/29/2022
Victor is an outstanding and talented repair technician. He repaired our DCS Fisher & Paykel Oven a few years ago. Today I had a problem with my Westinghouse washer. I called him and he was very prompt in returning my call. He helped me trouble shoot the problem and the washer is now working!! Thanks again Victor for great service that is very much appreciated.
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Jason Kopec Avatar
Jason Kopec
7/29/2022
I had Victor install a new dishwasher. He is super responsive and helpful. They were very professional and kept everything clean and tidy. He let me know when he had to drill a hole for running lines to make sure I understood. When he was done, he spent time to show us the features, how to clean filter, etc. A big box install team never would have done done. I would highly recommend Fix It Appliance for install or repair of appliances.
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Dana Mazzetta Avatar
Dana Mazzetta
7/29/2022
Couldn’t be happier! Victor was super knowledgeable, diagnosed the problem almost immediately with my dishwasher and was very courteous as to explain in detail what was needed. Luckily he had the repair kit in his van and was able to fix it in the same visit! He also protected our floors so they wouldn’t get scratched! Top notch service! Would definitely use him again for any appliance repair .
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John Kleinchester Avatar
John Kleinchester
7/29/2022
Victor was great to work! I will absolutely use him again.
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Kathy Notine Avatar
Kathy Notine
7/29/2022
Victor was recommended by another business in Morristown. It was easy to schedule an appointment online and Victor was in touch with me promptly. He was professional and meticulously clean. He explained the repair options and charges. I highly recommend Victor and will use him again if the need arises.
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vito salvatore Avatar
vito salvatore
7/29/2022
Victor was very professional, knowledgeable and fixed the problem. Would recommend for all your LG Washer needs
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Molly Rauter Avatar
Molly Rauter
7/29/2022
Victor was timely and communicated well. He explained the repair needs and options to me. I highly recommend him for appliance repairs.
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Calbert V Avatar
Calbert V
7/29/2022
Fix it Appliance did a great job repairing my refrigerator. From the start, Fix it Appliance was very responsive and timely. In addition, they were very courteous. I will use them the next time an appliance decides to stop working.
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j cola Avatar
j cola
7/29/2022
Wonderful quick, clean professional repair. Victor seems like he really cares about your appliance and having it work properly. Took his time. Can't say enough good things.
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michelle kromka Avatar
michelle kromka
7/29/2022
He was amazing. I explained my problem of water not coming in and he had me try adjusting a part in the dishwasher. It worked. My dishwasher is working again. I would definitely use his service again! Thanks a million.
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Matthew Macdonald Avatar
Matthew Macdonald
7/29/2022
Highly recommend! Moved the repair date earlier which was much appreciated. Great communication, on time, Covid compliant and courteous. Repair done quickly and cleaned up afterwards.
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