Customer Reviews
Sophie Geary
8/30/2024
Victor made an appointment that worked for me. His pricing is fair. He's friendly & professional!
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John Mc
8/28/2024
Absolutely the best in the business!! Victor is exceptional in every aspect of the profession. He is patient and explains everything required and important to repair the appliance. Reasonable and upfront with all costs. Would highly recommend Victor to anyone needing an appliance repair
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Gregory F.
6/19/2024
Our Kitchen Aide refrigerator stopped working while we were away on an extended vacation. Upon returning home, we found the interior temperature at 80 degrees, the inside walls covered with mold and rotten food and an unbelievably terrible odor. We were certain a new unit was in our future. Nonethless, we contacted Victor Terevinte of Fix It Appliance Repairs through his online website (www.fixitappliancesnj.com and booked an appoinment to assess the damage. We don't usually write reviews, but this is an exception. Victor arrived on time, diagnosed the problem (a burned out relay switch) and made the repair. He also helped me reinstall the shelving and glass and provided me with tips on maintenence going forward. I have never met a service person who was more professional, knowledgable, honest, and personable. If you live in the Morris County, NJ area and are in need of a appliance repair...call Victor (973-588-2593). You won't be disappointed!
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Evelyn Grabinski
6/16/2024
Victor is amazing! He responded quickly to my email explaining my refrigerator issue. Victor suggested steps I could try to resolve the issue to ensure a service call was required. Who does that these days?! Victor, you have a customer for life! I was using Western Appliance, Bob Elsholz, who retired and recommended Victor. Thank you Victor for your professionalism and expertise.
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Michael Sander
6/13/2024
Exceptional top notch repair work. Our refrigerator was making loud continuous knocking sounds and the compressor was overheating and going non-stop. We contacted the manufacturer and the repairman they sent basically said it can’t be fixed. Then we saw the reviews for Victor and they were spot on. Victor was very courteous, professional and knowledgeable. He diagnosed the problem, ordered and installed the parts and thoroughly cleaned out the very tight area above the fridge which was a very ambitious job. Now it’s like our 17 yr old refrigerator is brand new. Pricing was very reasonable. We are thankful we found Victor.
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Pauline B
5/14/2024
If I can give Victor from FIX IT APPLIANCE REPAIR 10 stars, I would have. From the time I contacted him until the end he was so professional, respectful and knowledgeable. I have a LG Front Load Washer and he explained everything to me on why it was leaking water and he explained on how to prevent that from happening moving forward. Victor is a very honest man and his prices are fair. I will definitely keep his information for the future. Thank you again for fixing my washer. 😁.
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Karen Fay
5/02/2024
From first contact to the finished repair, Victor was professional, knowledgeable, and fairly priced. He also was able to give me an appointment sooner than I thought, which was amazing as it was my washing machine that needed repair.
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Stacey Schlosser
4/15/2024
Polite, professional, timely and prompt! what more could you ask for?! I highly recommend Fix It Appliance. Our dryer is working great and we didn't have to hassle with getting the old one out and a new in the basement. Fairly priced, too!
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Tray Barmore
4/05/2024
Victor was awesome. Professional. Polite. Very nice and did a great job. A+
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Kristina Britton
4/02/2024
Excellent service. 10/10 would recommend.
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Elizabeth Novelli
4/01/2024
Victor is excellent! I highly recommend Fix It Appliance! He reconnected my dryer hose for a minimal charge!
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ROSE PIPER
2/04/2024
Can't say enough good things about this company. Victor was great from first contact to end of job. Professional, knowledgeable, polite. Fair price for my oven repair. He will be our appliance repair person in the future, if the need arises.
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Christina Lempesis
1/25/2024
Exceptional Service!! Victor is incredible at what he does! Extremely professional and trust worthy! Needed a dishwasher replaced and freezer to be fixed. Not only did he install with perfection, but guided me on the best appliances and options for my to purchases. Thank you Victor!!
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Catherine Pellerin
12/22/2023
The professionalism of this company, the speed with which they come to repair your appliance, and the service provided are absolutely top notch! I would wholeheartedly recommend Victor of Fix It Appliance Repair.
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Julie Appleton
12/03/2023
Highly recommended!
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Michael Broking
11/11/2023
Highly recommend Fix It Appliance Repair! Victor was very friendly, professional, knowledgeable, and punctual. He was able to diagnose the problem with my refrigerator very easily. He is very passionate about his job/company and it shows….he is wonderful!
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Sam Friedman
10/12/2023
Very easy to book online, responsive, knowledgeable, and solved the problem with our dryer right away. Victor was great, would highly recommend!
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Lauren Panvini
10/04/2023
Victor is fantastic! Professional, knowledgeable, reasonable and very nice! He was prompt and made me aware of the issue and the cost right up front. I highly recommend !
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Brett Smiley
10/04/2023
Very happy with my experience. Victor responded promptly to my inquiry on the site, got me on the schedule, fixed the washer 's broken pump pretty quickly, and gave me some tips for making the machine last to its full life expectancy. Definitely will be calling again if/when issues arise with any of my machines.
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Richard Michalowski
10/04/2023
Excellent and professional! Victor is very responsible and provides very reliable and best service for many appliances. He fixed my dryer and oven.
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Jill Marie
9/27/2023
Victor is the best! He went above and beyond to help me with my oven issues. He is trustworthy and offers fair pricing. I hope my appliances stay intact, but am confident that when one breaks, I have someone great to call. He's very personable and professional.
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STUART WEINER
9/04/2023
Victor is the best... Always spot on and best repairs. Honest and respectful and on time. Thank you Victor!
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Greg Krueger
6/29/2023
Victor was great! Very knowledgeable, professional and clean! He fixed my refrigerator in no time. Will definitely use Fix It the next time I have an issue with my appliances.
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Sarah G.
6/29/2023
We had the best experience with FIX IT from start to finish. Not only were they so friendly and professional when scheduling, but Victor was great!! He was extremely professional, honest, and did a great job of explaining everything. Can't recommend them enough and will definitely be making FIX IT our go-to for all appliance repair needs in the future.
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Maritza C.
6/21/2023
Very professional! Honest and told me that hat to do for my dishwasher before I run it and made sure I was comfortable with the repair. My ice maker from Samsung was a defect issue and he was honest and told me call Samsung and tell them "this" and they will send someone to fix it for free. He could have fixed it himself and charged me but he was honest and Beto d knowledgeable.
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Diane Guidone
5/29/2023
Victor is THE BEST! We have called on hime to help us three times for three different appliances. Each time he diagnosed the issue with our appliance and successfully repaired it promptly. He is fantastic and we will continue to call him with all of our repair needs!
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Kaikun Song
5/29/2023
2 of my burners were not working for a while. Victor was super helpful on fixing them within one hour, quickly and professionally. He also explained the detailed causes during the repairing process and gave some advice for further uses.
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Katy Evans
4/29/2023
My experience with Fix It Appliance Repair LLC was excellent! The handle had become detached from the door of my oven. I booked an appointment easily online. Communication was clear and straightforward. On the day of my appointment, Victor let me know 20 minutes before arrival that he was on his way. The actual repair was quick and thorough, and Victor also went to the trouble of cleaning the door glass and surround during the repair. The price seemed very fair. Overall I was very impressed and I will definitely use this company should I need any more repairs to this or other appliances.
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k & v
3/29/2023
Victor is the most dependable, knowledgeable, experienced, and skillful Appliance Technician we have ever known. He is so caring and explains everything thoroughly so that we totally understand all our options before he proceeds with any repair. We wouldn't think of calling anyone else. He always truly amazes us with his diligence and skillset. We have called on him many times and we highly recommend him to anyone needing expert appliance repairs as you will be amazed at his ability.
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Timothy Jonas
2/28/2023
Victor was punctual, professional, detailed and courteous. He was very responsive and was able to complete my oven repair promptly. Would highly recommend.
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Paul Pazniokas
1/29/2023
When you find an appliance repair person who checks all the boxes - knowledgable, reliable, fair, courteous - you put them in your address book and use them all the time. Victor is incredible and I'm so glad we found him. Highly recommended!
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J B
1/29/2023
Victor came right on time. I told him the problem with my dishwasher and he right to work on it. He's got state of the art equipment to troubleshoot and diagnose, I was very impressed. He found the issue right away, and emailed a full written estimate before he left. We decided to buy a new dishwasher because the parts and labor were almost as close as buying a new dishwasher. But at least now I know, because of his help and diagnosis. Victor is very professional and knowledgeable. I chose him solely based on all the 5 star reviews on Google, and the fact that he lives right in the area! Thanks Victor! We will definitely use you again and will recommend you highly to others. Jim
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Kristofer Flynn
1/29/2023
Victor is the best. We had a 2007 fridge that stopped working, not only was Victor able to fix it, he had all the parts needed in his van. We will definitly be using him in the future. Thank you for your help!
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Nick Stanzione
1/29/2023
Victor was fast to come out and fix my washer. He was professional and courteous while delivering quality work. He answered all of my questions and alleviated any concerns. Fix It Appliance was recommended to me by another company that couldn't help. I will be using Victor again when my next machine breaks.
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Susan Suszko
1/29/2023
I made a refrigerator repair appointment online, it was a 2 week wait but I was willing to wait because of Victors excellent reviews. I’m so glad I did! He called and assessed what was wrong, when I said our refrigerator wasn’t cold enough he moved our appt up to come sooner. He was on time, friendly, very professional, knows his craft, explains everything very patients and thoroughly and has reasonable in pricing. This is my new go to repairman! So happy I found you!
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Sue T.
12/30/2022
I made a refrigerator repair appointment online, it was a 2 week wait but I was willing to wait because of Victors excellent reviews. I'm so glad I did! He called and assessed what was wrong, when I said our refrigerator wasn't cold enough he moved our appt up to come sooner. He was on time, friendly, very professional, knows his craft, explains everything very patients and thoroughly and has reasonable in pricing. This is my new go to repairman! So happy I found you!
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Joan Milani
12/29/2022
So grateful for the prompt and honest service!
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jazmine lewis
11/29/2022
He was on time and helpful gave great advise and was able to fix our machine
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Nicole Pedevillano
11/29/2022
Victor was absolutely phenomenal. He was on time, very professional and was very patient while explaining what was wrong with my washer machine. He was able to fit me in the same day I called which was on Monday of this week. He ordered the parts needed to fix the machine on Tuesday. I received an email on Thursday morning that he would be coming today Friday at 9 AM to fix the machine. He did an amazing job. Fixed our washer machine and it's working great. He took the time to explain everything in full detail. I would 100% recommend him to everyone I know. Thank you so very much again for all your help and repairing our washer machine 🙂
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Tracie L.
11/25/2022
Victor was on time, very knowledgeable and able to share it all in simple terms. I recommend them 100% and will use them again!
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Doreen Ciolek
10/29/2022
Excellent service and extremely flexible with arrival times. Also cleaned up afterwards!
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Brian Boden
7/29/2022
We used to have Western appliance repair do work when we needed it, but they retired and referred us to Fix-It. My only negative is that they must be busy because it took a week before they could come, but Covid has had similar effects on all businesses. Victor arrived on time, advised us shortly before arriving, recognized the issues our stuff had, fixed them competently and quickly, while explaining the problem and what he was going to to do, so we fully understood. Their cost for the work was somewhere between very reasonable and very good. Victor cleaned up before leaving and advised what we should do to avoid future issues and what to look for to know early if it re-occurred. Highly recommended, a 100% good experience.
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Amanda Mergel
7/29/2022
Great experience! Victor was kind, professional, speedy, and great to work with! 10/10 would recommend.
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Jacquie Waeber
7/29/2022
Victor came out and offered repair solution. He ordered new fan and now, two weeks later, new fan is installed and Samsung refrigerator repaired and operating just as it should, no noise to speak of! Victor is very much the gentleman and a pleasure to do business with.
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James jewusiak
7/29/2022
I have a Samsung refrigerator that iced over and stopped working as well as a GE monogram wine cooler that did the same.Victor showed up and went right to work. He diagnosed the problems within minutes and an hour and a half later both were fixed and working. We chatted the whole time and he explained exactly what he was doing as well as advising me of what problems may occur going forward. I was totally satisfied with his service as well as his honesty! I would highly recommend his company to all especially if you value honesty! Also the cost was well below what I thought I’d be paying.
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Victor Hugo Barbosa Ramos
7/29/2022
Excellent customer service with reasonable repair price. The technician was very professional, polite and kept us informed thought the whole repair process. Highly recommended!
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Wayne Rogers
7/29/2022
Victor just repaired our LG electric dryer. Couldn't be more pleased. He showed up right on time. Quickly diagnosed and repaired the problem for a very reasonable price. We'll definitely be using Fix It again.
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Christine
7/29/2022
Victor is wonderful, professional, knowledgeable, and was quick to repair my hood switch over my stove. He also fixed an ongoing issue with the switch. Thank you, thank you, thank you!
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Aeroland Drone Solutions
7/29/2022
Victor is very professional and was able to fix our refrigerator as expected. Making an appointment was easy and he arrived on time. Recommended!
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Richard Zrike
7/29/2022
Victor was on time and knowledgeable. He left the kitchen clean. He even brought a floor protection pad to work from.
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Mark DePasquale
7/29/2022
Victor responds quickly and the prices are more than fair. Would highly recommend!!
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Joe Trapanese
7/29/2022
Excellent experience with Victor at Fix It Appliance. Our dryer stopped working on a Saturday morning. I called and left a message not expecting to hear back until Monday, but Victor called back and said he could come out later that day. He arrived quickly, accurately diagnosed the problem and fixed it in a quick, professional manner...at a reasonable cost. Highly recommend!!!
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Cheyanna Dinkel
7/29/2022
Victor is very knowledgeable and provides an excellent and affordable customer experience for appliance repairs.
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Kristen Lundsten
7/29/2022
Victor called me back the same day I reached out, and was able to give me a “preliminary diagnosis” based on my description of the issue. Once he arrived, the problem was exactly what he suspected. He was on time (gave me an ETA when he was on the way), professional, personable, knowledgeable, and affordable. He also gave me some tips on machine maintenance and how to extend the life of my machine. Would absolutely recommend!
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Bob Lasso
7/29/2022
Very happy with service. Will use again. Will recommend.
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Jed Laird
7/29/2022
Viktor is a magician...he diagnosed a self clean oven issue on my Viking and came up with a fix on the phone...amazing!
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Ann Piovano
7/29/2022
Looking for an appliance repair- look no further. A reliable business! Would call them again without a doubt.
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Nicole Quaglia
7/29/2022
Victor was awesome. He was able to find the problem with my oven that wasn’t coming to temperature. He was very professional and respectful. He got my oven working again. Thanks Victor
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Michelle Holland
7/29/2022
Victor is absolutely the best!!! Communicates well timely, professional, clean, responsive. Would give 10 stars if I could!
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mick0955
7/29/2022
We have an older GE Monogram built in side by side refrigerator freezer that was not getting cold. I called Fix It on a Friday and got an appointment for Monday morning. Victor texted me when he was 15 minutes out a promptly showed up on time. Victor worked on the refrigerator and quickly diagnosed the problem(a faulty condenser fan). With it being a built in there wasn't a lot of room to work but through his perseverance Victor was able to replace the fan. He also checked and corrected a water line issue for us. Victor was prompt and affordable and I would happily use and recommend Fix It Appliance for any future needs.
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